What payment methods do you accept?
We accept the following secure payment methods:
Do you offer free shipping?
Yes, we offer free shipping within The United Kingdom!
How long will it take to receive my order?
When will I get paid after returning my product?
Once we receive your return and approved the return, you will get the refund within 14 days on your original payment method.
How can I track my order?
We will e-mail you a tracking code. You can track your order using our Track Your Order page.
Do you ship internationally?
No, we only ship our products to The United Kingdom.
How can I exchange my order?
Unfortunately, we don't accept the exchange of your items. You can however, always return your items within 30 days and place a new order.
How can I cancel my order?
Once an order has been placed, it is not possible to cancel. Please review your order carefully before completing your purchase.
Contact:
Boutique Name: Mae & Carter
Address: Utrechtseweg 341, Amersfoort, Utrecht, 3818 EL, The Netherlands
E-mail: info@maeandcarter.com
Tel: +31657588531
Customer service hours:
Monday to Sunday: 9:00 am to 5:00 pm GMT
We aim to reply to your e-mail within 1 day.